Re: [fw-wiz] The home user problem returns

From: Mason Schmitt (mason_at_schmitt.ca)
Date: 09/13/05

  • Next message: Mason Schmitt: "Re: [fw-wiz] The home user problem returns"
    To: Paul Melson <pmelson@gmail.com>
    Date: Tue, 13 Sep 2005 14:47:59 -0700
    
    

    >In fact, it's been my
    > experience that using technology to solve a human problem is the hallmark of
    > lazy or ineffective management. (i.e. "I don't have the clout/spine to take
    > this to HR to get a policy against using streaming audio, so we'll use QoS
    > at the border to keep audio traffic from drowning inbound web traffic...
    > again.")

    Yes! I know the manager you are talking about.

    > However, Marcus said something in his latest rant (well, the one everyone's
    > talking about - I picture Marcus ranting on a near-daily basis to someone
    > somewhere) on this topic that I think is fairly accurate. Some of these
    > problems will solve themselves in the near future. A new generation of
    > "kids" is beginning to enter the workforce. These kids grew up with e-mail,
    > web, IM, p2p and all of the crap that goes with it. Businesses stand to
    > benefit directly from the new increase in collective understanding about the
    > user end of technology. This includes many of the things that you would see
    > in technology or data security awareness training programs that companies
    > have spent the last decade developing.

    Yup. This is the hysteresis I was talking about. Uptake is slow and
    may span a generation, but it will happen.

    --
    Mason
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  • Next message: Mason Schmitt: "Re: [fw-wiz] The home user problem returns"

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