Re: FW: [fw-wiz] VOIP versus PBX

From: Michael H (af_pilot33_at_hotmail.com)
Date: 07/21/05

  • Next message: Patrick M. Hausen: "Re: [fw-wiz] VOIP versus PBX"
    To: paul@compuwar.net
    Date: Thu, 21 Jul 2005 13:55:36 -0700
    
    

    From: "Paul D. Robertson" <paul@compuwar.net>

    > We just moved to a VoIP system and the 911 calls are routed through them
    but
    > with our address and number shown as the source. Part of the approval
    > process is us actually calling 911 with a test call and validating what
    they
    > see.

    But are your calls routed to a national center for your VIOP provider with
    their tracking info, or directly to your local municipal E911 center?

    As far as I recall, the VoIP providers were all doing it to their own call
    centers if they were doing it at all.

    >>Good question. I know they are doing something because we won't be
    >>accepting the system until I can call 911 and they
    >>have the right info. I assume it's to their center and from their
    >>to our local 911 office.

    > In reference to previous posts on security, this company is addressing
    that
    > by us using a dedicated t1 through their offices. This way they control
    the
    > connection from our phone eventually to a POTS connection. This seems
    like a
    > decent idea for keeping folks who are not customers from disrupting the
    > system but I'm a little worried about those who are customers.

    If you're still paying for a T-1, then I assume your savings are all local
    loop and potentially IXC charges?

    >>Well here's the deal, they will also route our data traffic so we will
    >>be eventually switching off our current T-1. We are also getting two T-1's
    >>for some redundancy since I'm a little nervous. All of our remote
    >>employees will be getting Cisco phones and will of course just use
    >>their local broadband connection (this is where we expect significant
    >>savings) though they also offer a service for home users (ISDN or T-1).
    >>Of course the home user experience won't always be perfect but
    >>many folks have gotten good connections via Vonage, Skype, etc.
    >>They remote users will now be truely connected and managed by
    >>us where as they haven't been in the past.

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  • Next message: Patrick M. Hausen: "Re: [fw-wiz] VOIP versus PBX"

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