Re: [fw-wiz] VPN and new ISP

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To: "'firewall-wizards@honor.icsalabs.com'" <firewall-wizards@honor.icsalabs.com>
Date: Tue, 11 Nov 2003 10:55:20 -0500

Thus spake Richard Snow (rsnow@mountauburn.org) [05/11/03 22:37]:
> My question is, assuming that traceroute shows nothing unusual,
> what would your next step be in troubleshooting the issue -- and
> demonstrating the problem to your provider?

I know that there are different methods of traceroute -- using ICMP, UDP,
TCP, etc. And I know that there exists at least one traceroute that will do
whatever protocol you give it -- I'm just not sure if it will do IPSec or
PPTP as a protocol. If anyone can give any further details, I can't
remember the name of the tool -- I checked lft and ctrace, but neither will
do anything other than TCP/ICMP/UDP.

Other than that, just tell the person on the phone that they are blocking
IPSec/PPTP traffic. And if they deny, ask to speak to Level 2.
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