[fw-wiz] Log consolidator engine service stopping

From: Brian Gardner (gardnerb@ci.lake-havasu-city.az.us)
Date: 03/17/03

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    From: Brian Gardner <gardnerb@ci.lake-havasu-city.az.us>
To: "'firewall-wizards@honor.icsalabs.com'" <firewall-wizards@honor.icsalabs.com>
Date: Mon, 17 Mar 2003 11:47:41 -0700

    I am running Firewall-1 NG, FP2 on a Windows 2000 server machine. Abount
    every 5 minutes the log consolidator service will stop running. I can start
    it again both from the "Start log consolidator engine" menu and from the
    services control panel, but it quits shortly thereafter. This causes the
    problem that when I try to install the log consolidator policy, it fails
    with the error could not obtain engine status. Trying to stop or start the
    engine or obtain the status from within the policy editor has the same
    error. I believe this also causes some of the reports from the Reporting
    Tool to come back with an error. For example, the "Top Surfer" report comes
    back with "No data available for report-top surfers". Many other reports
    have same error, although some reports like "Top mail users" do run
    successfully.

    Is this normal behavior for the log consolidator? Checkpoints web site
    doesn't list anything related. Any help is much appreciated.

    Brian Gardner
    Network Administrator
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